Privacy Policy

1. General Provisions

This policy defines procedures for processing and protecting personal data of kodshop.cloud users. By using the Site, you consent to these terms. The Site is not intended for persons under 18 years of age.

2. Data Operator

Operator: Digital Commerce OÜ · Reg. 14728392 · Tallinn, Estonia · Contact: support@support.kodshop.cloud

3. Categories of Processed Data

3.1 User-Provided Data

• Email addresses — for digital goods delivery, order communications, and marketing (with consent)
• Gaming account identifiers — for order fulfillment
• Phone numbers — for mobile account replenishment
• Support correspondence — for handling inquiries and claims

3.2 Automatically Collected Data

• IP addresses — security and fraud prevention
• Session cookies — site functionality
• Analytics cookies — site improvement
• Browser information — compatibility assurance

3.3 Payment Data

Bank card details are not transmitted to or stored by the Operator. Licensed payment services handle all payment processing.

4. Cookies

Session cookies are required for Site operation and do not require consent. Analytics cookies require user consent.

Users can manage cookies via browser settings. Disabling necessary cookies may affect Site functionality.

5. Data Retention

Data is stored only for the duration necessary for processing purposes, unless otherwise required by law. Upon achieving the purpose, data is destroyed.

6. Third-Party Data Transfers

• Licensed payment services — payment processing
• Digital goods suppliers — product delivery
• Web analytics services — site usage analysis

Commercial sale or rental of data is prohibited. The Operator may disclose data per government requests under applicable law.

7. Data Storage and Protection

The Operator implements legal, organizational, and technical measures to protect data against unauthorized access, destruction, modification, blocking, copying, and distribution.

8. Incident Response

In the event of security incidents involving data breaches, the Operator takes immediate remedial measures to minimize harm and notifies relevant authorities within the legally required timeframe.

9. Personal Data Inquiries

Users may submit requests to support@support.kodshop.cloud with a 10-business-day response deadline. The Operator may refuse deletion if processing is necessary for contract fulfillment or legal compliance.

10. Policy Modifications

The Operator may amend this policy. New versions take effect upon publication. Continued Site use indicates acceptance. The current policy is always available at kodshop.cloud/privacy.

11. Contact

Email: support@support.kodshop.cloud · Site: kodshop.cloud